Coupons are special codes that can be entered by a customer before checkout to obtain some kind of discount (fixed or percentage). They can also unlock promotions too.

Coupons can have various restrictions on use; from the time period during which there are valid to the number of times they can be used. A fixed value coupon, if used on an order of lower value, will not give change or retain the unused value.

Couopon creation

Navigate to 'Miscellaneous > Coupons' – you will see a list of previously created coupons (if any), and a link to create new ones.

You can choose the value of coupon discount (fixed amount or percentage), or you can select to link the coupon to any non-live promotion, which will be available only to customers who use the coupon (see 7.1.6. Linking promotions with a coupon for more details). You can also specify the start and finish date of the coupon, and whether the coupon is reusable or not. Coupons that are not reusable will expire when used.

The 'coupon code' checkbox lets you choose whether to enter the coupon code yourself. This way, you can choose something short, memorable and easy to type. This is useful if you create multiple use coupon codes to publish in and advertisement for example.

If you want to create multiple coupons of the same kind in one go, then the store will name them with pseudo-random codes.

You can disable and re-enable any coupons from the listing.

You can delete coupons only if they have not been used. Any coupon that was used for an order is protected from deletion, so the record of it will always remain.

Tax authority rules typically require that money-off coupons be applied as cash would. For example, if you had an order which contained two items of similar price, one of which had tax and the other that did not, if you applied the coupon to the taxable one to reduce its price, you thereby reduce or even zero the tax due on the order. However, if you applied the coupon to the non-taxable item, the total tax on the order remains the same. Similarly, coupons must always be applied to the order total after tax, just like cash would. The value of a coupon should be evenly applied across the tax inclusive prices of all items in the order in proportion to their value. Kartris does this, and will also calculate the % split of the coupon itself between the tax and order value.

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